At Enson Group, a leader in food distribution and supermarket operations, we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website (http://ensongroup.com), shop at our supermarkets, participate in loyalty programs, or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone/mobile number, mailing address, and payment details provided through website forms, online orders, loyalty program registrations, or customer inquiries.
- Transactional Information: Purchase history, order details, and preferences from in-store or online shopping.
- Non-Personal Information: IP address, browser type, and website usage data collected via cookies or analytics tools to enhance your experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders, including online purchases and deliveries.
- Manage loyalty programs and provide personalized offers.
- Send updates, promotions, or alerts (with your consent).
- Improve our website, products, and services through analytics.
- Comply with legal and regulatory requirements in the food distribution and retail industry.
3. Text Messaging (SMS) Services
If you opt-in to receive text messages from Enson Group, such as order updates, promotions, or loyalty program alerts, we will use your mobile number solely for these purposes.
FCC Compliance Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
You may opt-out of SMS communications at any time by replying “STOP” to any message or contacting us directly.
4. Sharing Your Information
We do not sell or trade your personal information. We may share it with:
- Trusted service providers (e.g., payment processors, delivery partners, or analytics providers) who assist in our operations, bound by confidentiality agreements.
- Regulatory authorities or law enforcement when required by law or to protect our rights, safety, or property.
5. Cookies and Tracking Technologies
Our website uses cookies to improve functionality, personalize content, and analyze usage. You can manage cookie preferences through your browser settings.
6. Data Security
We implement reasonable security measures to protect your information, including secure payment processing and data encryption. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may:
- Access, correct, or request deletion of your personal information, subject to legal requirements.
- Opt-out of marketing communications or SMS services.
- Request details about how your data is used.
8. Third-Party Links
Our website may link to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices and encourage you to review their policies.
9. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Statement
We may update this Privacy Statement periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Statement or to exercise your rights, please contact us at:
Enson Group
+ 1 (888) 701-3663